Support and Service
U.S.-Based Support
Ubiquity provides a comprehensive range of support services for employers and employees.
Contact Your Dedicated Support Team
Employer Support:
E: support@myubiquity.com
T: 855.401.4357, Option 1
Hours: Monday – Friday, 6 AM – 5 PM PST
Employee Support:
E: info@myubiquity.com
T: 855.401.4357, Option 2
Hours: Monday – Friday, 8 AM – 5 PM PST
Single(k) Support:
E: singlek@myubiquity.com
T: 855.401.4357, Option 3
Hours: Monday – Friday, 8 AM – 5 PM PST
Advisor Support:
E: partnershipsupport@myubiquity.com
T: 855.401.4357, Option 4
Hours: Monday – Friday, 6 AM – 5 PM PST
TPA Support:
E: tpasupport@myubiquity.com
T: 855.472.0472
Hours: Monday – Friday, 6 AM – 5 PM PST
Implementation Services
Ubiquity’s Implementation Experts support you throughout the plan set-up and activation process, including plan sponsor onboarding and employee enrollment.
Contact Your Ubiquity Implementations Team
E: newplan@myubiquity.com
T: 855.910.4015
Hours: Monday – Friday, 8 AM – 4 PM PST
Expert Consultation
Ubiquity’s Retirement Consultants have spent their careers helping small businesses choose the right goal-oriented plan at the right price.
Contact Our 401(k) Sales Consultants
E: sales@myubiquity.com
T: 855.980.5743
Hours: Monday – Friday, 8 AM – 4 PM PST
Contact our Single(k) Sales Consultants
E: singlek@myubiquity.com
T: 855.401.4357, Option 3